Customer: Maulik P.
I have been taking my vehicles to Darrell for a few years and am always satisfied with his work. You can tell just by calling him that he's honest and straight to the point. He takes time to physically show you what needs to be done and what it would affect. He is very thorough and stands by his work. I recently had him do the 100K service on my 2005 Ford F150 and his quote was several hundred dollars less than the Ford dealership. I can definitely tell that my truck runs a lot better now. I wouldn't take my vehicles to anyone else. My entire family gets there repairs done here now. I would be happy to recommend him to anyone.
Customer: Luri G.
Very polite and pleasant to have business with. He worked around my schedule and got my A/C replaced in one day for $755 with new parts and one year warranty.
Darrell explained everything in an understandable manner with solid arguments. Most of the shops would give me some ridiculous price for replacing many parts (including electric wires) but none of them told me why did they have to replace those parts: they just said that after doing that my A/C would work. Darrell walked me through each part and explained what was wrong and why did he have to replace it (btw, electric wires did not have to be replaced).
Excellent mechanic. Would recommend to my friends and family
Customer: Daurice W.
Rich Auto Services is Excellent. We lost our mechanic recently to a move and Darrell was referred to us and he more than filled the shoes of our old mechanic. He does ONLY what needs to be done, is not trying to rebuild our car and his prices are great. We have older cars by choice so we need more maintenance than a new car and he has fixed everything and reasonably and knows exactly what needs to be done. If you are looking for a good, honest mechanic, here he is!
Customer: Ruth S.
If you're looking for a good, honest mechanic in the West Houston area (like I was), I don't think you need to look any further!
I lost my dependable, honest auto mechanic in the Spring Branch (West Houston) area several years ago. I've tried others; but always felt like they were ripping me off in one way or another. I felt like they "saw me coming"....a single female who doesn't know an o-ring from a cylinder.
Darrell fixed my brakes for me quickly! He didn't try to sell me extra (unnecessary) parts & services. He was courteous & explained things to me in easy-to-understand terms. This is the auto mechanic that you can send your Mom or daughter to! ...And KNOW that he'll take care of their auto repairs like YOU would (if you were an auto mechanic).
I searched online for reviews about the chain stores (the brake repair places)... ...trying to find one that wouldn't lure me in with a $99 special & then upsell me to the $799 "real deal" (because the special was just a get-them-in-the-door to bait-and-switch-them scheme). I found negative reviews from all of them.
So, I searched for an honest auto mechanic in West Houston. Darrell's reviews sold me! If 10 people will take the time to submit a positive review, he probably has hundreds or thousands who did not take the time to do so. (We typically take the time to write a review when we are dissapointed... ... not when we are pleased!)
I can highly recommend Darrell Rich Auto Services! And, I hope that my review leads MANY others to them!
I can remember when I was a young, single Mom (& desperately needed all the help I could get)! I even gave 1 car away...thinking that would cost me a fortune to repair it. The man I gave it to knew a little about fixing his own vehicles. He fixed it himself for a few hundred dollars....and drove it for years! Mechanics (and auto dealerships) led me to believe that it would have cost me well-over $1 thousand to repair! (And, it probably would have!)
I hope that my review helps all of you find Darrell Rich (including you single Moms who don't know who to trust or where to go for your auto repairs). Darrell does it all (I think)....from oil changes to air conditioner repairs to engine repairs. Just check his other web pages (where there's a list of his services).
I know I must sound like his Mom or his Aunt or something like that. But, I'm not! I just LOVE to find others who like to do business like I do!....fair & honest & helpful & courteous! Then tell the world about them!
Customer: Jen & Kerry C.
A better experience than going to the dealer...honest, prompt and efficient service! We had our Mercedes' brake pads, sensor, rotors replaced and an oil change. Price of the services were lower than expected. My car drives great!
Customer: Ann L.